Our Treatment Policy
Please read and accept our policy before you arrive for your treatment.
Here at RiaBelle, we pride ourselves in client satisfaction, health & safety and for you to achieve the best results from your appointment.
It is important that you read the following policy to optimise your experience with us and ensure clarity of expectations between client and therapist.
Making Your Booking
To secure your appointment you can book through our website or social media pages.
To avoid disappointment we advise you book early.
We kindly ask for a 40% deposit to secure your appointment. This will be processed through our website when making your booking and of course will be deducted from the final price.
In the interest of YOUR safety, ALL new clients are required to complete a patch test at least 24-48hrs before your treatment. A patch test is required for a small selection of services.
Cancelling or Rescheduling Your Booking
We understand that life has its surprises and that on some occasions, it may be necessary for you to cancel you booking. We ask that you provide us with at least 48hrs notice to cancel or reschedule. Failure to give such cancellation notice will result in the loss of your deposit. This also applies to no-show appointments.
If you wish to rearrange your appointment, please do this through the website or wix app. Changes or cancellations to your booking with less than 48hrs notice will will result in the loss of your deposit. All adjustments can be made through your booking confirmation email.
Conditions of Your Appointment
To ensure that your treatment can be given the time and attention required - please arrive on time and if you are receiving any eyelash or eyebrow treatments, we kindly ask that you arrive makeup free on these areas as they can have an effect on your results & the time available to complete your treatment.
If you arrive early, we may not be able to answer. Please wait patiently until your appointment time to allow your therapist to prepare the beauty room.
In the event of your late arrival (up to 15 minutes) you must let us know by contacting us as soon as you can by phoning us. It is important that we maintain a fair and uninterrupted schedule for all our clients.
If you are more than 15 minutes late, we may not be able to complete your appointment. Please call us as soon as you can under these circumstances.
07515 80 82 80
Due to insurance purposes and limited space, your children are not permitted to accompany you of your appointment & please refrain from inviting friends and family members into the beauty room unless prearranged with us.
If for any reason you are not satisfied with your treatment you must advise us within 48hrs of your appointment. We will do all we can to resolve the matter & please be advised that refunds are not issued.
We pride ourselves in only using high quality products and we hope you enjoy your treatment.
RiaBelle Beauty
Privacy Policy
Welcome to RiaBelle Beauty! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website,www.riabelle.com.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We collect information about you in various ways when you use our site. The types of information we may collect include:
Personal Information
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Contact Data: Such as your name, email address, and phone number.
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Account Data: Such as your username and password, if you register on our site.
Non-Personal Information
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Usage Data: Information about how you use our site, including the pages you visit and the links you click.
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Device Data: Information about the device you use to access our site, including the device type, operating system, and browser type.
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Location Data: Information about your location, which may be determined by your IP address.
How We Use Your Information
We use the information we collect in various ways, including to:
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Provide and Improve Our Services: Personalize your experience, understand how you use our services, and improve the site’s functionality.
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Communicate with You: Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
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Security and Fraud Prevention: Protect our site and users from fraudulent activities and ensure the security of your information.
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Legal Compliance: Comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in certain circumstances, including:
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Service Providers: With vendors and service providers who need access to such information to carry out work on our behalf.
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Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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Legal Obligations: To comply with legal obligations, protect our rights and property, and respond to lawful requests from public authorities.
Your Choices
You have several choices regarding your information:
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Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
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Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.
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Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.
Security
We use administrative, technical, and physical security measures to help protect your personal information. Despite these efforts, no system can be completely secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site and updating the “Effective Date” at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
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Email: hello@riabelle.com
By using our site, you consent to our Privacy Policy. Thank you for trusting RiaBelle Beauty with your information.
Cookie Policy
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At RiaBelle Beauty, we use cookies to enhance your experience on our website, www.riabelle.com.
This policy outlines what cookies are and how we use them.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and improve your experience on our site.
How We Use Cookies
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Essential Cookies: Necessary for site functionality.
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Performance Cookies: Collect data on site usage to improve performance.
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Functionality Cookies: Remember your preferences for a personalized experience.
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Advertising Cookies: Deliver relevant ads and track their effectiveness.
Managing Cookies
You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
By using our site, you agree to our use of cookies.